Effective Date: August 10, 2025

1. Introduction

Welcome to Tracy Does My Hair (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. What Information We Collect

We collect the minimum personal information necessary to provide and improve our services:

• Contact details: name, email, phone number

• Appointment-related details: services requested, booking history

• Optional preferences: notes about hair needs, product preferences

3. How We Use Your Information

We use your personal information to:

• Manage your bookings and appointments

• Send appointment reminders and service updates

• Offer relevant salon news, promotions, and tips

• Improve our services and personalize your experience

4. How We Share Your Information

We may share your personal information with:

• Trusted third-party service providers (e.g., email booking systems, analytics, appointment reminders)

• Legal authorities if required by law or court order

We will never sell or rent your personal data to third parties.

5. Security of Your Data

We implement technical and organizational measures to protect your data, such as:

• Secure storage (SSL, restricted access)

• Regular internal reviews of our data practices

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or deletions

• Withdraw consent (e.g., unsubscribe from marketing)

To exercise these rights, please contact us at info@tracydoesmyhair.com or text (647) 450-4284.

7. Retention of Your Data

Your personal data is kept only as long as necessary to fulfill the purpose it was collected for or as required by law. Once it’s no longer needed, we securely delete it.

8. Cookies & Tracking

Our website may use cookies or similar technologies (e.g., through Squarespace) to:

• Improve site performance

• Track visitor preferences and behaviour

• Enhance user experience and inform analytics

You can control cookies through your browser settings.

9. Policy Updates

We may update this policy occasionally. The latest version will always be accessible via a link in our website footer.

10. Third-Party Services (Vagaro)

We use Vagaro to manage bookings, appointment reminders, and payments. When you schedule an appointment or provide your credit card details through Vagaro:

• Your information is securely processed and stored by Vagaro and its payment partners.

• We do not store or have direct access to your credit card number.

• Vagaro may collect personal details (such as your name, email, phone number, and payment information) in accordance with their own Privacy Policy.

We only access the information needed to manage your bookings (e.g., contact details, appointment history).

Contact Us

If you have any questions or concerns about your privacy, reach out:

• Email: info@tracydoesmyhair.com

• Text: (647) 450-4284